Delivery and returns
Certain details regarding the delivery and redeeming of purchased digital products may vary depending on the publisher and product type. The full information is available on the product page and in the purchase confirmation sent via email.
All purchased gadgets will be via mail sent using Poczta Polska. The shipping cost depends on the package size and delivery location.
Shipping in Poland costs from PLN 5.90 to PLN 15.60, and within the EU - from PLN 18.30 to PLN 82.00.
If you have questions regarding the delivery of purchased items, do not hesitate to contact us via email at [email protected] or call us at +48 68 410 99 50.
You may return any purchased physical item without giving a reason within 14 days from the date of delivery. If you wish to exercise this option, let us know by sending us a signed copy of the withdrawal from the purchase contract. You can fill out the form available in your user panel or send it to us in another manner which is convenient to you. Our contact details and the address for item returns are available on the contact page.
Not all digital items in our offer can be returned. You can find the details and terms for withdrawal from the purchase contract in clause IX of our Regulations.