Delivery and returns
All purchased products are shipped via Polish post (Poczta Polska S.A.). The cost of shipping depends on the size of the product and the country of the addressee. To Poland, it ranges from 5.90 to 15.60 PLN. Shipping to other European Union countries costs from 18.30 PLN to 82 PLN.
You can withdraw from the agreement without giving a reason within 14 days of receiving the order. If you would like to do this, send us a statement of withdrawal. The form can be found and filled in on our website. Alternatively, let us know in a way that is convenient for you. Our contact details are located here. There is also an address to return the product to.
Returned products must be sent back to us within 14 days of notification of our request to withdraw from the agreement. Unfortunately, we cannot cover the costs of shipping the return.
We will refund your payment and the cost of delivery within 14 days of receiving the product. Funds are returned by the same means as the order was paid.
Specific provisions of withdrawal from the agreement are described in the Terms and Conditions, in point IX.