Product returns/complaints

Fill out the form below to request a refund or make a complaint about a product you have purchased:

Order Information

Name

Surname

E-Mail

Telephone

Order no.

Date of order

Product Information

Product name

Quantity

Reason for the return/complaint

Code doesn't work correctly

Damaged or defective product (please specify in additional notes)

Doesn't match the description

Error in order

Other (please specify in additional notes)

The code has not been forwarded

Wrong product sent

Was the product opened or used?

Yes No

Comments

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